Frequently Asked Questions

Booking and Payment

When choosing a rental car, consider how far you'll be driving, how many people are traveling with you, and how much luggage you have. We're happy to help you pick the best option when you rent a car in Montenegro.

You'll need: - a valid driver's license, - a passport or ID card, - a credit card. If your license isn't in the Latin or Cyrillic alphabet, we may ask for an International Driving Permit (IDP).

Most rental companies require drivers to be at least 21 years old and to have held a valid driver's license for at least one year.

No, you don't need a credit card to make a booking with Delta Car.

Payment is made when you pick up your vehicle. You can pay by credit card or in cash.

No, we don't require a deposit, and we don't make any withdrawals from your bank account. You can pay later, with a credit card or cash.

You can book easily on our website, by email, or by phone. Once you book, we guarantee that your car will be ready for you under the agreed conditions.

You can pay by: - Credit card - Cash - Bank transfer to our account The full payment is made after signing the rental agreement.

We accept Visa, Mastercard, American Express, Diners, and Discover.

It's best to confirm your booking as soon as you accept our offer. Early confirmation helps us offer you the best rates and ensures the vehicle you chose will be reserved for you.

Pick-up and Return

Yes, you can. We offer flexible car pick-up and drop-off services for Podgorica and Tivat airports to make your stay in Montenegro easy.

Our Delta Car representative will meet you at the airport, holding a sign with your name on it.

We ask for your flight number to track your arrival. This way, even if your flight isn't on time, our agent will be ready and waiting for you at the airport.

No worries — our staff keeps an eye on flight schedules. Even if your flight is delayed, your Montenegro airport car rental will still be waiting for you.

Yes. You can change or cancel your rental dates up to two days in advance without any additional charges.

If you'd like to extend your rental, please contact us at least one day before your rental ends. Our team will check availability and update your rental agreement if possible.

If you return the car earlier than agreed, we will still charge for the whole rental period. Unfortunately, we cannot offer refunds for early returns.

Please let us know if you expect to return the car late. We offer a two-hour grace period, after which late fees apply and you may be charged for an extra rental day.

Rental Policies

Rental prices depend on the number of rental days and the car category. Prices include: - Regular maintenance - Replacement car in case of breakdown - Third-party liability insurance - 21% VAT Fuel is not included. If you rent a car in Montenegro for longer periods, we offer special rates.

Basic rentals typically include third-party liability insurance. Additional coverage options like Enhanced Protection Plan (EP) or Super CDW may be available for purchase.

All vehicles are provided with a full tank of fuel. Please return the car with a full tank. If not, you'll be charged for the missing fuel plus a €10 refueling service fee.

Yes, if you need extras like a baby seat, ski rack, or GPS, it's best to request them when you book. This way, we can reserve the equipment for you.

Only drivers listed on the rental agreement are allowed to drive the vehicle. If an unauthorized driver is involved in an accident, the insurance will not cover the damages.

Yes, you can leave Montenegro with a rental car, but you'll need to inform Delta Car in advance and obtain the necessary documentation, including a green card for international car insurance.

Yes, Montenegro has toll roads, including the A1 highway and the Sozina tunnel. Be prepared to pay toll fees when using these roads.

Generally, speed limits are: - 50 km/h in urban areas - 80 km/h on regional roads - 100 km/h on highways Always follow posted road signs to ensure you know the speed limits.

Driving in Montenegro is generally safe. Still, be cautious on mountainous and coastal roads, which can be narrow and winding.

Off-road driving is typically prohibited. Please stick to paved roads unless otherwise agreed in your rental contract.

Yes, we offer mobile phones with local SIM cards, GPS navigation, and detailed maps with travel guides for an additional fee. You need to request these services when booking.

Emergencies and Assistance

Stay calm and immediately contact the Traffic Police by dialing 122. Collect all necessary documents from the police officers for insurance purposes. Also, inform Delta Car about the situation and your health status. If you're not responsible for the accident, you won't have to pay anything, and we will provide you with a replacement vehicle as soon as possible.

Our fleet is modern and regularly maintained, but if you experience any issues, call the support numbers provided when you received the car. We offer 24/7 roadside assistance.